The following should address most questions. If you have a question that is not on this list, please send us an email at firstname.lastname@example.org.
1. How will I know when my product has shipped?
You should have received an email with an order confirmation and tracking number. When the product ships, you should receive another email!
2. How long until I get my product?
We get it, you hate waiting as much as we do. Products typically take 1-2 weeks from the time of purchase and tracking can be viewed with the number provided in the shipping email at the time of purchase.
1. Why are your products so awesome?
Well thanks! We try to sell products that we think people will like. If you have any suggestions, let us know.
Refunds and returns:
1. What is your refund policy?
If you are not satisfied with your purchase, please send us an email at email@example.com with an explanation of why you would like to refund your purchase.
Please allow 24-48 hours to pass before we respond.
2. What is your return policy?
Please send us an email with details about your return and we'll be happy to figure something out.